Privacy Statement

FACTS

WHAT DOES TRUST COMPANY OF NORTH CAROLINA DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Trust Company of North Carolina chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Trust Company of North Carolina share?

Can you limit this sharing?

For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our internal marketing purposes – to offer products and services to you Yes Yes
For joint marketing with other financial companies Yes Yes
For our affiliates’ everyday business purposes – information about your transactions and experiences Yes No
For our affiliates’ everyday business purposes – information about your creditworthiness No We don’t share.
For our affiliates to market to you Yes Yes
For our nonaffiliates to market to you No We don’t share.

To limit our sharing

 

Please Note:
If you are a new customer, we can begin sharing your information 30 days from the date we provided this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?

Call 855-547-1385 option 9 or write us at Trust Company of North Carolina, Compliance Department, P.O. Box 8, Fuquay-Varina, NC 27526.

Who we are

Who is providing this notice? Trust Company of North Carolina

What we do

How does Trust Company of North Carolina protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Trust Company of North Carolina collect my personal information? We collect your personal information, for example, when you

  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing? Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.

  Definitions

 Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include financial and nonfinancial companies..
 Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Trust Company of North Carolina does not share with nonaffiliates so they can market to you.
 Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include LPL Financial, LLC.

 Rev. 11/2014